Ratings & Reviews

Overall Rating

4
(51 reviews)
90.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Carlos C. - |Recommended: Yes174 Unit — Convenient location
response from property -Carlos, Thank you so much for the review! We are so glad that you are enjoying our property location with everything that is close by. We work very hard to keep our location clean and well maintained for our residents to enjoy. Best regards, Sterling Hills Management Team
submitted by Carlos C. - |Recommended: YesUnit 174 — Excellent location and service
response from property -On behalf of our entire team, thank you. We love hearing about our residents enjoying our amazing location! Our team works extremely hard to provide a great experience for our residents. Warm Regards, The Sterling Hills Management Team.
submitted by Nancy B. - |Recommended: YesRating — We love living here
response from property -Hi Nancy! Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. The Sterling Hills Management Team.
submitted by Deborah D. - |Recommended: YesGreat — Everything is great.
response from property -Deborah, Thank you so much for the rating! We would love to hear more of your opinion regarding our apartment homes. Warm regards, Sterling Hills Management Team
submitted by James G. - |Recommended: NoRebuild — Buildings so old and literally falling apart regularly. Gorgeous location that I love but absolutely hate the quality of the buildings. Amazing internet and service. Laundry facilities not well maintained and damage clothing. Staff are pretty great. Gym is great.
response from property -Thank you for leaving this review, James. We really appreciate the feedback of our residents. Here at Sterling Hills, we pride ourselves on our popular amenities, we are happy to hear that you have enjoyed them. On behalf of our entire team, we hope we can continue to provide a great renting experience for years to come. If you have any other comments, contact us at (423) 929-0711. Best Regards, Sterling Hills Management Team
submitted by James M. - |Recommended: NoAverage Place To Live — It ok but not great.
response from property -James, Thank you for the ratings! We would love to hear more of your feedback regarding our apartment homes. Warm regards, Sterling Hills Management Team
submitted by Daniel R. - |Recommended: YesComfortable Living At Sterling Hills — Very happy with our apartment. The office staff has been so helpful, and the quick response from the maintenance dept guys is very much appreciated. Highly recommend
response from property -Daniel, Thank you so much for the review! We are so glad that you appreciate our staff and maintenance team for helping you out. We work very hard to always be there for our residents and help them with getting their issues resolved quickly. Warm regards, Sterling Hills Management Team
submitted by Eric R. - |Recommended: YesWonderful — It’s a great place
response from property -Eric. Thank you for taking the time to recommend us. We are so happy you have enjoyed your time here. We strive to provide a place where our residents can be happy to call home. Kind Wishes, Your Sterling Hills Management Team
submitted by Tadeusz K. - |Recommended: YesBest Rental Property — Very quiet and clean place, neighbors are nice, maintenance and staff in the office very friendly and helpful. Swimming pool is very clean, maintained every day. We enjoy very much staying here.
response from property -Tadeusz thank you for your review. We are so glad to hear that you are having a great experience with our team and enjoying your home. Sincerely, the Sterling Hills Management Team.
submitted by Marc C. - |Recommended: YesBeautiful And Quiet — Beautiful quiet
response from property -Marc, Thank you for your review. We are so glad to hear that it has been beautiful and quiet for you. We invite you to share more of your experiences and thoughts on the community. If you wish to do so you can contact us directly at (423) 929-0711 or sterlinghillsleasing@mresmgmt.com have a wonderful day. Best Wishes, The Sterling Hills Management Team
submitted by Ruth B. - |Recommended: YesMore Trash Cans, Pet Waste Containers Put In. — I could hear my neighbors through the walls all the time. Parking was kind of a nightmare cause my neighbors had at least 4-6 cars at their apartment on a regular basis. The same people who would not pick up after their dogs. Cigarette butts everywhere as well. The ladies in the office were the absolute best, always pleasant and got things taken care of very quickly. Rhonda bent over backwards when it came to taking care of her tenants.
response from property -We are sorry to hear about your experience here with us and invite you to call us to discuss your concerns further. We care about our residents and aim to address all issues as they are brought to our attention. We appreciate your feedback and thank you for taking time to post this review. Warmest Regards, Sterling Hills
submitted by Caleb V. - |Recommended: YesGood Community But Parking Can Get Dicey — It’s a community of good, warm people who are mostly friendly. Maintenance works at their own pace though and parking can get difficult to find if you show up at the wrong time.
response from property -Caleb, Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. We thank you for taking the time of expressing your concerns. Please reach out to us directly so we can discuss any other issues you may have. We are here for our residents. Have a wonderful day! The Sterling Hills Management Team.
submitted by Carly T. - |Recommended: YesNice Clean And Quiet Place. — Dependable and more quiet than I expected for my first apartment.
response from property -Hello, Carly Thank you for taking the time to leave a review. We are happy to here you find our community a quiet and dependable one. It is always nice when you don't have too worry about anything when it comes to your new home. We are happy to have you here and hope you continue to have a great experience with us. Warmest Regards, Sterling Heights Management Team
submitted by Victoria A. - |Recommended: YesI Love It Here — The staff are helpful and efficient. It’s a quiet community with friendly neighbors that respect your privacy. It is also pet friendly. It’s a great place to live and I’m very happy I chose here
response from property -Hello, Victoria Thank you for your wonderful review. As a staff, we do strive to be helpful and efficient and it's nice to hear we have been just that for you. We provide a quiet and peaceful atmosphere and we're excited to have you as part of our community. Warmest Regards, The Sterling Hill Management Team
submitted by Brandon J. - |Recommended: YesVery Cozy. — Quiet and welcoming.
response from property -Thank you for providing this feedback, Brandon. We are proud to hear that we provide a peaceful atmosphere. Here, at Sterling Hills, we work diligently to implement clear quiet hours. We encourage you to stop by the office or give us a call at (423) 929-0711. Thank you again, we appreciate that you took the time to post this review! With appreciation, The Sterling Hills Management Team

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