Ratings & Reviews

Overall Rating

4
(26 reviews)
96.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Jakob M. - |Recommended: YesAmazing place to live — Sterling Hills is clean and well maintained. I had a few issues when I moved in but the maintenance staff fixed everything almost immediately. Everyone I've met here has been very kind and inviting. It quite so you don't have to worry about being bothered.
response from property -Jakob, Thank you for your review. We love hearing that you have not had any problems with noise while residing in our community., We work hard to keep our communities peaceful and free of disturbances. Warm wishes, Sterling Hills Management Team
submitted by Carlos H. - |Recommended: YesWell worth the price — Great place, and well worth the price.
response from property -On behalf of our entire team, thank you Carlos Hernandez-Baez! We're happy to hear that you appreciate we have been able to provide a cost-effective place for you to live, and you've enjoyed the atmosphere of our apartment community. If you would like to leave more feedback, we would be delighted to hear from you. Email us at sterlinghillsleasing@mresmgmt.com. Thank you again, The Sterling Hills Team!
submitted by Tobi Y. - |Recommended: YesWe enjoy the quietness and the views. — I would tell anyone who is interested in living here that, so far, it has been a very nice place to live. The townhouses are nice, the office staff are friendly, and they are quick to take care of any issues that may come up. The maintenance staff are also friendly, helpful, and efficient. I think one of the best things about living here is the views of those East TN mountains. I also like that our particular townhouse is located where I can see my children from our patio when they are playing at the playground. I am also looking forward to the new family gathering area currently under construction.
response from property -Thank you for your review, Tobi. We are happy to be able to provide a family-friendly atmosphere here and our staff strive to provide friendly service. We are happy to have you as a resident. Warmest Regards, - The Sterling Hills Management Team
submitted by Kortney B. - |Recommended: YesOverall satisfied — Beautiful grounds. Great staff Maintenance Is always handled promptly and effectively.
response from property -Kortney! We really appreciate your review! We're glad to hear that you feel your home is situated in a beautiful place and that you've had a great experience with our staff. We'll continue to be of assistance however we can. If you have any suggestions or would like to tell us more, give us a call at (423) 929-0711. Have a great day! -The Sterling Hills Management Team
submitted by Cassidy W. - |Recommended: YesOne of the best apartments in the tri-cities — I have lived at Sterling Hills for almost three years now and it has been a very pleasant experience. Any problems we may have had with our apartment was promptly fixed by the friendly and professional maintenance crew. The staff here genuinely care about their residents and community. Each month they offer cool promotions or giveaways which is something I've never experienced at prior apartment homes. They've been taking the Covid-19 threat seriously and keep everything spotless Very pet friendly too with a cute dog park to let your dog out to stretch their legs.
response from property -Cassidy, Thank you so much for the review. We are so glad that you had a wonderful experience with the staff and maintenance being able to respond to your requests on time. Our team works so hard to make sure we handle the requests on time and that we keep our property well maintained. Best regards, Sterling Hills Management Team
submitted by Larae T. - |Recommended: YesNice place for an apt complex — It's quite and decently kept up. No complaints but it is an apartment complex
response from property -Larae, Thank you so much for your review. We love hearing that you have not had any problems with noise while residing in our community. We work very hard to sustain a peaceful community for our residents to enjoy. Warm wishes, Sterling Hills Management Team
submitted by Judy S. - |Recommended: YesLove it Quiet, peaceful and a beautiful setting. — I've been here almost 2 months and so far I love it. It's quiet and peaceful. Staff and maintenance crew are responsive and polite. The apartment isn't new and is showing signs of wear and tear so I think the rent is a little high. But, for me, the setting and scenery make up for it.
response from property -Thanks for your feedback, Judy. We are happy to here that our staff has been incredibly helpful. We do appreciate your input on how we can improve our community. Have a wonderful rest of your day, the Sterling Hills
submitted by Brandon W. - |Recommended: YesA fantastic neighborhood — Layouts are compact, but countless storage and closet options help keep everything put away and keep rooms open. Layouts are fantastic in design and offer unique options compared to other neighborhoods. Work orders are done in a timely manner. Large amount of green space that is well kept and enjoyable to look at. Parking lots look like parties happen often with trash often being left in parking lots. Perhaps if offered dumpster in parking lot opened both sides instead of one it could help. Most places are beautiful to look at, however some show no effort to pick up messes or keep exterior areas of home clean. Overall, the positives heavily outweigh the negatives and the experience of belonging to a fun, enjoyable community is fantastic.
response from property -Thank you for taking time to post this review. We appreciate your feedback and are so pleased to hear about your 5-star living experience with us. We value you as a part of our community. Warmest Regards, Sterling Hills
submitted by Cortnee L. - |Recommended: YesLiving in Sterling hills is great, its always clean and quiet — This is an easy place to live where you can have privacy and a nice place to walk around.
response from property -Thank you for leaving us a review! We are glad you are enjoying our community. We pride ourselves on our great location, we are happy to hear you are loving your privacy. If you have any other feedback, please contact us. Thanks again! - Sterling Hills
submitted by Michael B. - |Recommended: YesNice community area beautiful layout — Layout of the homes and community in general is beautiful. There are plenty of commodities offered. Very impressed with staff and their willingness to help and doing so in a timely manner. Only negatives would be that the policy about cleaning up after your pets need to be enforced as many people do not. The exterior of some of the homes could use a pressure wash or cleaning more frequently. Overall, still a beautiful community that offers so much for a fair price.
response from property -Michael, Thank you so much for the review. We are so glad that our staff was very willing to help you with your needs. We work so hard to make sure all of the requests made by our residents are handled in a timely manner. Warm regards, Sterling Hills Management Team
submitted by Dorothy-Grace D. - |Recommended: YesSterling Hills — Maintenance 10 10. Parking isn’t the best but overall a good place to be.
response from property -Dorothy- Grace, Thank you for your review. We are so glad to hear that you are having a good experience and enjoying your home. -The Sterling Hills Management Team.
submitted by Ebony E. - |Recommended: YesLiving at sterling hills — I’ve been here for a few years now and i still love it. My neighbors are kind and everyone in the office are great workers and care for their residents Sterling hills is a great place to live at
response from property -Thank you for reaching out. We are absolutely delighted to hear that you have had a positive experience here with us! Especially with our staff and your neighbors! We make it our mission to always create a stress free, "feel at home" environment for all our residents. With gratitude, Sterling Hills Management.
submitted by Joseph W. - |Recommended: YesI love living here — This place is definitely the best and most affordable apartments in Johnson City. I am a college student with not a lot of money but living here is 10x more affordable than a place like student quarters behind ETSU. Its also way better to live in. Not a lot of noise from other neighbors and the place is pretty quiet on most days. I love living here
response from property -Thanks for your feedback, Joseph. We always love to hear about our community, and we do appreciate your stance on our pricing. Feel free to contact us if you need anything, the Sterling Hills Management Team.
submitted by Marilyn T. - |Recommended: YesIt's a great first apartment, well kept landscape as well — It is a quiet and safe property. Low traffic area and friendly people. Beautiful landscape and very quick maintenance services.
response from property -Thanks for your time Marilyn. We are happy to know that our maintenance team has been able to help you quickly. We look-forward to the rest of your stay with us, Sterling Hills Management Team.
submitted by Joel S. - |Recommended: YesGreat place for families and college students — Great place to live
response from property -Thank you for taking time to post this review. We are so happy to hear about your 5-star living experience with us. We appreciate your feedback. Warmest Regards, Sterling Hills

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Sterling Hills", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Sterling Hills", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose